Senior Manager - Automotive Warranty Operations

Are you a seasoned operations leader with a passion for building high-performing teams and delivering exceptional service? As Senior Manager – Automotive Extended Warranty Operations at Allianz Partners in Bangkok, you will take ownership of a dynamic, end-to-end operations function spanning claims adjudication, contact center management, and policy administration — serving customers across the automotive extended warranty space. Leading a team of 30–40 professionals, you will drive operational excellence, shape service standards, and play a key role in the strategic direction of the department. This is a high-impact leadership role where your decisions directly influence customer outcomes, cost efficiency, and team capability.

What You'll Do

• Manage and oversee the end-to-end adjudication of claims for used car and extended warranties, ensuring full compliance with company policies an...