Senior Manager, Change Lead – Customer Risk Assessment (Fixed Term)

Senior Manager, Change Lead – Customer Risk Assessment (Fixed Term) – Sydney, Australia

​​The Senior Manager – Change Lead is responsible for leading the end-to-end uplift of WUFSA’s Customer Risk Assessment (CRA) framework. 

​The role will act as the primary subject matter expert in driving enhancements to the customer risk assessment methodology, including risk rating models, segmentation, data inputs and processes, as well as overseeing delivery and embedment. This will enable WUFSA to implement a CRA framework that is regulatory aligned, operationally effective, defensible to AUSTRAC and sustainable over time.

​The role will be accountable for establishing appropriate governance, documentation and stakeholder engagement, and ensuring effective integration of the uplifted CRA framework into upstream and downstream AML/CTF controls, including customer due diligence, monitoring and risk-based decision making.

An opportunity to join Western Union’s ...