Senior Manager, Channel Engagement and Communication

AIA Malaysia · kuala lumpur, kuala lumpur, Malaysia

Location
kuala lumpur
Job Type
Full-time
Posted
June 20, 2026

Job Description

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better – because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' – in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people – including our own – to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

To enhance healthcare product understanding and engagement among agents and corporate clients, improve claims steerage towards cost‑effective solutions, and manage effective communication strategies through agent circulars. To guide agents in directing policyholders toward SMART/preferred panels, encourage GP steerage as the first line of defense, and support a smooth claims journey with clear expectations.

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