Senior Manager, Client Engagement for RBC

Drive engagement strategies for the Small Business Credit Cards portfolio at RBC in this 15-month contract role. Collaborate with cross-functional teams to boost client relationships and growth.
In this contract position, you will lead initiatives aimed at enhancing client engagement and ensuring strategic growth. By partnering with teams in Marketing, Product, and Technology, you'll develop impactful strategies that align with RBC's long-term vision for its Credit Cards sector. Your focus will be on leveraging analytics and insights to adapt client engagement campaigns effectively.
Key Responsibilities:
• Develop client engagement strategies to drive growth
• Analyze performance gaps and translate insights into strategies
• Create executive presentations and business cases
• Support leadership in long-term business strategy development
• Monitor and report on engagement performance metrics
Requirements:
• Experience with small business credit cards
• 3-5 ...