Senior Manager, Crew Experience and Enablement

• Shape the experience of our cabin crew - driving culture, capability and engagement
• Strategic role influencing stakeholders and delivering meaningful frontline impact
• Permanent, full-time opportunity based at our Mascot Head Office

The Senior Manager, Crew Experience & Enablement, provides strategic leadership on how crew hear from and talk to corporate teams, and the way crew we develop and support crew, for a geographically dispersed cabin crew workforce of approximately 7,000 employees. You’ll drive an aligned agenda across training, recruitment, communications and engagement, and support processes - ensuring crew experience initiatives deliver meaningful frontline impact.

Working within a complex stakeholder environment, you will align cross-functional teams to deliver a consistent and integrated approach. The role focuses on setting direction, influencing outcomes, and...