Senior Manager, Customer Experience — Hybrid Growth Leader

A leading home equity company is seeking a Senior Manager for Customer Experience in Manila. This hybrid role leads a team of ~50 responsible for inbound homeowner communications. Responsibilities include ensuring high-quality support, managing data-driven performance, and aligning closely with Sales. Candidates should have over 8 years of experience in customer support leadership, strong metrics-driven approaches, and excellent communication skills. The role offers competitive pay and career growth opportunities.
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