Senior Manager CX Design - Remote

Stryker · Mahwah, NJ, United States

Location
Mahwah
Job Type
Full-time
Posted
June 24, 2026

Job Description

At Stryker, we are redefining how customers and employees experience digital technology across the enterprise. This role sits at the center of that transformation—shaping how ideas become intuitive, connected, and measurable digital experiences. If you are motivated by building scalable experience practices and leading teams that turn insight into impact, this is an opportunity to influence change at enterprise scale.

**What you will do**

+ **Lead** enterprise customer journey mapping initiatives to identify pain points and deliver seamless, omnichannel digital experiences across the end‑to‑end lifecycle.
+ **Define and execute** customer experience design frameworks, design thinking methodologies, and design sprint practices to improve consistency, quality, and speed of delivery.
+ **Create** wireframes, storyboards, screen flows, and interactive prototypes to support early product planning, usability testing, and stakeholder alignment.
+ **Partner** ...

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