Senior Manager, Enterprise Video Collaboration

**Req Number** 184710

Job Description

Manages on-site and remote Communications support including diagnosing, configuring, documenting complex problems and responding to issues at assigned site(s). Works towards system improvement, efficiency, and standardization. Leads and guides lower level network staff, as necessary.

Location: 5 Dakota Drive, New Hyde Park, NY

Job Responsibility

+ Hands-on administration experience with Microsoft Teams Rooms, Zoom Rooms, and Webex, including portal management, policy configuration, and platform governance
+ Deep understanding of AV over IP protocols (Dante, AES67, NDI) and control system ecosystems (Crestron, Extron, Biamp)
+ Healthcare IT experience, particularly in clinical AV environments such as telemedicine, simulation labs, OR video, or command centers
+ Experience managing enterprise wide collaboration device fleets at scale (thousands of endpoints)
+ Demonstrated success developing m...