Location
Mumbai
Job Type
Full time
Posted
July 06, 2026
Job Description
OPD Operations Management
- Ensure smooth functioning of consultations, diagnostics, and support services
- Monitor patient flow to reduce waiting time
- Patient Experience-Improve patient satisfaction and service quality
- Handle escalations and grievances
- Team Leadership- Supervise front desk, nursing, and support staff
- Conduct training and performance reviews
- Coordination- Work closely with doctors, diagnostics, pharmacy, and billing teams
- Ensure proper scheduling of consultants
- Process Improvement- Implement SOPs and optimize workflows
- Use data to improve efficiency (TAT, footfall, revenue)
- Compliance & Quality-...
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