Senior Manager, Payments Process

BMO · toronto, on, Canada

Location
toronto
Job Type
Full-time
Posted
June 01, 2026

Job Description

Responsibilities

  • Lead end-to-end process design, optimization, and performance management across critical, regulated operations.
  • Translate complex operational activity, risk drivers, and performance data into clear, executive-ready insights that support decision-making at the senior leadership and enterprise levels.
  • Own and evolve process health metrics, SLAs, and control monitoring to ensure transparency, accountability, and regulatory alignment.
  • Identify and advance strategic improvement opportunities, including new ways of working and productivity enhancements, while ensuring compliance with enterprise risk and control standards.
  • Partner with business, technology, risk, compliance, and audit teams to deliver change sustainably and at scale.
  • Provide leadership, coaching, and direction to a high-performing team.
  • Foster a culture aligned with BMO purpose and values, and rol...

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