Senior Manager, People & Culture

Delivery Hero · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Location
Kuala Lumpur
Job Type
Full-time
Posted
July 05, 2026

Job Description

Job Description

Managing a team of three direct reports (covering People Partnering, Industrial/Employee Relations, and People Experience), your mandate is to take complete ownership of day-to-day operational execution, policy governance, and budget tracking. As a gatekeeper, you will operate with a high degree of independent authority bynfiltering, resolving, and finalizing local people matters autonomously, ensuring that only macro-level strategic or high-risk financial decisions are escalated to the M3 level.

  • First Line of Authority: Act as the primary filter and operational decision-maker for the Malaysia SSC. You are expected to own and resolve 80% of localized escalations independently, removing day-to-day bottlenecks from the M3 Head of People.

  • Operational Demarcation: Independently manage and approve standard HR interventions, local policy applications, performance mitigations, and team allocations without requiring constant overs...

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