Senior Manager, Process Improvement & Compliance (Business Development)

Job Responsibilities

• Serve as the central liaison between the department and other supporting functions such as Finance, Compliance, and IT.
• Support the review, enhancement, and implementation of policies, SOPs, and control procedures to ensure regulatory alignment.
• Analyze workflows and operational procedures, identify inefficiencies, propose enhancements, and drive continuous improvement.
• Coordinate cross-functional projects, track progress, manage timelines, and ensure smooth rollout of new processes.
• Build strong working relationship, facilitate discussions to resolve operational issues, and escalate critical matters with recommendations to management.
• Any other ad-hoc assignments as and when required.

Job Requirements

• Bachelor’s degree in Business Administration, Management, or related field.
• Minimum 5 years of experience in business operat...