Senior Manager, Regional Process Excellence & Innovation Freight Fowarding (f/m/d)

Senior Manager, Regional Process Excellence & Innovation Freight Fowarding (f/m/d) acts as the regional lead for translating strategy into execution — supporting the Sr. Director Ops Excellence in delivering a standardised, data‑driven, and digitally enabled operating model across Air, Ocean.

The role balances hands‑on project execution with stakeholder management, supporting business units in adopting process excellence principles, automation tools, and innovation initiatives.

How you will contribute

• Lead the identification, design, and delivery of process improvement initiatives across Freight Europe
• Drive the regional deployment of automation and digitalisation projects in coordination with the global Ops Excellence, Data, and IT teams
• Support the definition, rollout, and monitoring of standard operating procedures (SOPs), process KPIs, and performance frameworks
• Collaborate with Business Intelligence and Da...