Senior Manager, Renewal Operations at Salesforce

Join Salesforce as a Senior Manager in Renewal Operations, focusing on optimizing processes through data-driven strategies and operational excellence. Lead initiatives that enhance productivity and ensure quality outcomes while leveraging AI and technology.
Salesforce seeks a strategic leader for its Renewal Operations team. This role mandates 8+ years in Renewals or Sales Operations, sharp analytical skills, and proficiency in data tools like SQL and Python. As a data-oriented manager, you will streamline workflows, address process bottlenecks, and enhance data quality initiatives for operational readiness.
Key Responsibilities:
• Oversee critical renewals data and workflow management
• Govern internal case queues for timely issue resolution
• Drive decisions as a key escalation point in operations
• Identify and implement future state solutions for workflows
• Champion data quality improvement initiatives
Requirements:
• 8+ years in operational roles or con...