Senior Manager, Resilience Risk LAM

Role purpose

Resilience risk is HSBC’s ability to continue delivering important business services within agreed impact tolerances during disruption. It reflects how well we anticipate, withstand and recover from events such as technology or cyber incidents, process/control failures, third-party outages, physical disruption and data issues. We manage it by understanding critical services and dependencies, setting recovery objectives and impact tolerances, embedding resilience by design, and maintaining robust oversight aligned to business priorities and regulatory expectations.

Main activities

• Provide technical guidance to ensure stakeholders understand the resilience control environment and risk assessments, proportionate to the scale and complexity of operations.
• Translate issues, incidents, and top/emerging risks into clear business impacts for Lines of Business and key stakeholders, recommending changes to controls,...