Senior Manager, Site Operations Lead (Xico) (Valle de Chalco Solidaridad)

Senior Manager, Site Operations Lead

Location: Mexico City, Mexico

Reporting To: Chief of Staff

Capital One operates a hybrid working environment with associates expected to be on site 2‑3 days per week between Tuesday and Thursday. The Mexico City Site Operations Lead will facilitate this environment, manage a detailed site calendar, and coordinate Mexico City‑based events and visits from US‑based associates.

Responsibilities

• Directly support the Mexico leadership team in site‑operations related activities.
• Develop, influence, and own a principled approach to highlighting and monitoring key deliverables across the organization.
• Act as a force‑multiplier, driving the effectiveness of Mexico City operations.
• Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency, and effectiveness of the organization.
• Advise leadership using institu...