SENIOR OFFICER - RESIDENCE OPERATION

The Senior Officer of Residence Operation reports to the Manager of Residence Operation and supports the effective day‑to‑day operation of the University’s residential community by ensuring a safe, well‑maintained, and positive living environment for residents. The role focuses on operational delivery, property and facility coordination, resident check‑in and check‑out processes, maintenance oversight, housekeeping coordination, residence activities, and first‑level handling of resident issues.

This role acts as a key operational link between residents, landlords, service providers, and internal University stakeholders, ensuring residence operations are delivered efficiently, compliantly, and in alignment with University policies, health and safety requirements, and service standards.

Key Responsibilities

• Residence Operations and Property Management
  • Support the day‑to‑day operation of University residences, ensuring facilities are ...