Job Description
Are you an experienced Administrator with excellent customer service skills and experience?
Then you can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we’re making it happen.
About the Role
Position is Monday to Friday (9am - 5pm) What will I be doing?
To manage and monitor administrative efficiency in terms of staffing levels, achievement of deadlines, accuracy and speed of service delivery. To ensure that team of administrators have clearly defined tasks with appropriate deadlines set and enforced. To undertake regular Performance Development Discussions (PDD’s) with the team. Manage and monitor performance against established Key Performance Indicators (KPIs). Development and implementation of Lean practices with a view to driving standardisation and consistency. To assist contract managers and senior management in the prepara...