Senior Operations Leader, BPO & Customer Experience

A dynamic service provider in Kuala Lumpur seeks an experienced Operations Manager to oversee large-scale customer service operations. Responsibilities include leading teams, ensuring service quality, and managing client relationships. The ideal candidate will have 8+ years of operations experience, including 5+ years in leadership roles, and be fluent in Mandarin and English. This role requires excellent problem-solving and organizational skills, providing an opportunity to thrive in a fast-paced environment.
#J-18808-Ljbffr