Senior Operations Manager at Webhelp

Webhelp is expanding its community of game changers to Ghana. We invite you to join us in driving innovation in one of the most competitive BPO regions in the world and be part of our transformation efforts.

We would like to bring you on board as our Senior Operations Manager in Accra to make our expansion a success story and model for our future endeavours. You will use your outstanding expertise in organizational effectiveness and operations management to ensure the quality of our services meets or exceeds customers’ and clients’ expectations.

What the job feels like

In this role, you will be formulating strategies, improving performance, procuring material and resources, and securing compliance for Webhelp Ghana. You will thrive in an environment where you can mentor your teams, find ways to improve the quality of customer service and implement best practices across our site.

What you’ll experience at Webhelp

As a Senior...