Senior Product Manager, CX Customer Platforms

Crunchyroll · San Francisco, California, United States

Location
San Francisco
Job Type
Full-time
Posted
June 14, 2026

Job Description

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.


Join our team, and help us shape the future of anime!

About the role


As a Senior Product Manager, CX Customer Platforms, you'll lead the implementation of new solutions that enhance our customers' experience through automation and self-service. You'll collaborate with cross-departmental teams to identify problems and develop product features and user stories. Your role will include facilitating brainstorming sessions, writing detailed product briefs, and delivering clear requirements for both technica...

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