Senior QA Supervisor, BPO – Onsite in Quezon City

A leading IT services firm in Quezon City is seeking a Quality Assurance Supervisor responsible for monitoring and evaluating support interactions. The successful candidate will provide feedback and coaching to improve performance and customer experience. Applicants should have a Bachelor's Degree and a background in helpdesk operations, along with experience in quality assurance and familiarity with Microsoft products. This role offers a full-time position with a performance bonus and other incentives.
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