Senior reservations agent – leisure groups

Senior Reservations Agent – Leisure Groups

Location: Cape Town, South Africa

Start Date: Immediately

Hybrid: Yes

For our Head Office in Cape Town , we are looking for an experienced Reservations Agent to join our team. This is an exciting opportunity to contribute to a leading Destination Management Company renowned for crafting unique and memorable travel experiences across Southern Africa.

As a Senior Reservations Agent , you will report directly to the Leisure Groups Team Leader , with responsibilities that include, but are not limited to: Key Responsibilities – Set up and manage Block-Booking Allotments in collaboration with the GMO. – Recommend and manage alternative suppliers/products that align with company requirements. – Maintain Block-Bookings for Series and ADHOC groups and update allotment grids. – Monitor and manage Block-Booking inventory, ensuring updates for both FIT and ADHOC bookings. – Ensure adherence to cancellation policies. ...