Senior Reservations Consultant

# Senior Reservations ConsultantThis role forms part of the Travel Support department within the Village n Life hospitality group, based at Pezula Nature Retreat in Knysna.**The Role**As Senior Reservations Consultant, you’ll manage reservations, quotations, guest communication and upselling to contribute to revenue generation across Village n Life properties while supporting the Travel Support Manager with escalations, team support and training of team members.This is a fast-paced hospitality sales and reservations role suited to someone highly organised, commercially minded and passionate about guest service. You’ll play a key role in driving booking conversions, managing important guests and group enquiries and ensuring seamless coordination between guests, operations, finance and sales teams.**Key Responsibilities**– Manage reservations, amendments, cancellations and guest correspondence through phone, email and online booking channels using Opera PMS. – Prepare and follow up on q...