Senior SaaS Solutions Architect (Post Sales Implementation)

About Zingtree

Zingtree helps high‑stakes customer support teams deliver fast, consistent, and compliant answers—every time . Our AI Automation platform enables support‑agents and end‑consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self‑service, streamline support agent workflows, and deliver exceptional customer experiences.

Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech . These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and gui...