Senior Service Delivery Manager: B2B SaaS & ITSM Leader

Tiro Partners Limited is seeking a Service Delivery Manager for a pivotal role focusing on enhancing internal service delivery and building support frameworks for external partners. The candidate should have proven experience in Service Delivery Management, particularly in B2B environments.

Responsibilities include optimising technical operations, managing relationships with external vendors, and ensuring high service standards. The position offers a hybrid working model with a salary of up to £90,000 plus bonuses.