Senior Service Delivery Manager - - Integration & Platform Services

<p>We are looking for a highly committed and operationally strong Senior Service Delivery Manager to lead the day-to-day delivery and stability of Internal Integration Platform services across the organization.</p> <p>This is a hands-on, operations-heavy role, responsible for ensuring the reliability, availability, and performance of critical integration platforms and services that support global business operations. The role requires active involvement in incident management, service recovery, and operational governance, often working outside standard business hours and occasionally on weekends to ensure service continuity.</p> <p style="margin-bottom:16px">The ideal candidate thrives in high-pressure situations, demonstrates strong ownership, and has a relentless focus on service stability and improvement.</p> <p><b>Key Responsibilities</b></p> <p><b>Operational Service Ownership (Primary Focus)</b&g...