Location
cambridge
Job Type
Full-time
Posted
June 18, 2026
Job Description
Job Overview
Arm is building a next-generation Service Management capability that combines ITIL v4 practices with modern engineering approaches to support high-velocity delivery with enterprise-grade stability.
As a Senior Service Design & Transition Specialist, you will build how new services and features launch into production. You will ensure they are well-developed, supportable, and ready to operate from day one.
You will partner IT and Business teams to guide services through transition, ensuring performance, support readiness, and risk are addressed early, using a data-informed approach to service performance and resilience.
Responsibilities
- Define and evolve Service Acceptance Criteria framework
- Lead readiness reviews for new services, features, and major releases.
- Guide services into production, ensuring operational readiness and supportability
- Ensure services are built with cl...
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