Location
Reston
Job Type
Full time
Posted
June 10, 2026
Job Description
ICF is seeking an experienced Service Designer to support federal clients in modernizing services, improving customer experience, and transforming complex, mission-critical systems. In this role, you will work across design, research, policy, operations, and technology to design and implement end‑to‑end service improvements that are human‑centered, feasible within federal constraints, and measurable at scale.
Job Location: This position requires that the job be performed in the United States.
If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections.
Key Responsibilities: