Senior Site Reliability Engineer (SRE) (Colombia)

The Senior Site Reliability Engineer (SRE) ensures reliability, resilience, and operational health across cloud-native product ecosystem. This role builds monitoring systems, leads incident response, defines reliability standards, develops automation to reduce toil, and drives continuous improvement. The SRE partners with Platform, CloudOps, and Software Engineering teams to improve uptime, reduce recurring failures, and ensure the organization meets its Service Level Objectives (SLOs).

Requirements

Responsibilities

• Build, manage, and improve observability systems including metrics, logs, traces, alerts, and dashboards.
• Define and implement SLOs, SLIs, and Error Budgets for core SafeFleet products.
• Lead incident response events, including coordination, communication, and post-incident reviews.
• Drive Root Cause Analysis (RCA) processes and ensure long-term remediation tasks are prioritized and delivered.
• Manage Safe...