Location
Remote
Job Type
Full-time
Posted
June 02, 2026
Job Description
Job Description
- Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutions
- Work closely with various team members to use and enhance support tools, learn effective troubleshooting techniques and increase product knowledge
- Communication and problem‑solving skills to deliver support services for business applications
- The successful candidate for the role will be responsible for the following systems/apps (but not limited)
- SAP
- Evolve
- Providing application support to users Answer, Identify issues and Provide suggestions and long‑term solutions
- To provide proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholders
- Investigate and analyse system issues to determine cause of i...