Job Description
Who We Are SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale.
Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.
We move fast, ship real solutions, and measure ourselves by customer outcomes.
Our engineering team operates with high autonomy and direct customer impact.
We live by P.I.E.
About the SAM Team SAM is SuiteSpot's specialized AI agent for resident maintenance.
It manages every interaction from request to resolution: voice and chat, 35+ languages, 24/7.
SAM detects emergencies in real time and escalates them, walks residents through mitigation while help is on the way, and deflects non-maintenance calls ...
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