Senior Specialist- Scheduling & Transportation Information

Job Purpose

Manage scheduling and related analysis for urban, feeder, intercity, cost‑sharing and seasonal bus services so plans reflect RTA and PTA policies, operational realities and service quality needs. Analyze data, streamline processes, resolve complaints and coordinate stakeholders to enhance reliability and efficiency.

Roles & Accountabilities

Strategy

• Schedule urban, feeder, intercity, cost‑sharing and seasonal bus routes in line with RTA/PTA policies to align network operations with strategic coverage and service objectives.
• Solve scheduling‑related issues innovatively and provide workable solutions to complaints raised about services and schedules.
• Engage PTA stakeholders, Marketing and Corporate Communication, and committees to prioritize schedules and improvements, ensuring agreed timelines, OTP and CRM reporting, and alignment with efficiency and major event requirements.

Operations