Senior Strategic CSM - Enterprise Tier-1 Accounts

osapiens is seeking a Senior Strategic Customer Success Manager in Madrid to manage the success of 10–15 Tier 1 accounts. This role demands strong strategic account management skills in the B2B SaaS sector and offers exposure to CxO clients, driving engagement with high commitment and flexibility. You will utilize AI tools for account management while collaborating closely with senior leadership to shape customer strategies and operational success. The position offers a hybrid work environment and competitive salary tied to performance metrics.
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