Senior Support Agent (C2 Written English)

If writing is your forte and grammar enthusiast is your middle name, this is the job for you! Taimi is now looking for a new agent from Mexico to join our support team. The position is 100% remote, and accepted applicants are expected to start immediately. We value critical thinking, creative writing, and, most of all, sentences that weren't generated by AI. ✨ Requirements ✨ C2 English level (especially in writing); Experience in communication and writing; Familiarity with the LGBTQIA community and related topics; Leadership skills; Experience in providing feedback and quality-reviewing; Full-time availability. Responsibilities Communicate with customers through our in-app chat tool and support email (no telephone calls); Attend mandatory team meetings, trainings, and 1on1s with your supervisor; Study communication procedures, guidelines, and policies as they get updated; Complete written assignments and biweekly tests; Reflect on feedback received and generate feedback in return; ...