Location
mississauga
Job Type
Full-time
Posted
June 27, 2026
Job Description
Join our team as a Senior Support Consultant and champion high-quality support services across multiple client accounts. Leverage your NetSuite expertise to enhance service delivery and optimize operations.
As a Senior Support Consultant, you will lead a team focused on strategic consulting and support operations for various clients. Your responsibilities will include ensuring adherence to best practices in service delivery, proactive ticket management, and fostering strong client relationships. By applying your extensive NetSuite knowledge, you will drive continuous improvement and operational success.
Key Responsibilities:
• Mentor and support the Managed Services team
• Define solutions strategy for 8-10 client accounts
• Manage incident resolution and service enhancements
• Serve as the primary contact for client support discussions
• Track performance metrics and drive service improvements
Requirements:
• Bachelor’s or equivalent experience in relevant f...
As a Senior Support Consultant, you will lead a team focused on strategic consulting and support operations for various clients. Your responsibilities will include ensuring adherence to best practices in service delivery, proactive ticket management, and fostering strong client relationships. By applying your extensive NetSuite knowledge, you will drive continuous improvement and operational success.
Key Responsibilities:
• Mentor and support the Managed Services team
• Define solutions strategy for 8-10 client accounts
• Manage incident resolution and service enhancements
• Serve as the primary contact for client support discussions
• Track performance metrics and drive service improvements
Requirements:
• Bachelor’s or equivalent experience in relevant f...
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