Senior Support Engineer

Job DescriptionBuild your place, build your expertise!We are looking for an experienced Senior Systems Engineer to join our IT Store Operations team. This role is critical in ensuring continuity of support and maintaining operational stability across the Store Operations environment. With an increasing reliance on retail systems—particularly POS platforms such as Oracle Xstore—and a growing complexity within the IT landscape, an additional skilled technical resource is essential. The successful candidate will play a key role in sustaining service levels, supporting ongoing initiatives, and ensuring the efficient resolution of issues, thereby minimising operational disruptions and delays across the business.Key ResponsibilitiesSupport & MaintenanceInstall, upgrade, support, and troubleshoot workstations, printers, scanners, PEDs, and other authorized network-connected devices within store environments.Customize desktop hardware and operating systems to meet environment standards and sit...