Senior Systems Engineer

Corporation Service Company · Luxemburg City, Luxembourg, Luxembourg

Location

Luxemburg City

Job Type

Full time

Posted

July 03, 2026

Job Description

Key Responsibilities: 
Provide Tier 2 support for ViewPoint, resolving functional and configuration‑related incidents escalated from Tier 1
Act as a key escalation point for complex ViewPoint functionality issues
Troubleshoot issues related to configuration, permissions, workflows, and user experience
Manage incidents through to resolution, ensuring clear communication with stakeholders
Maintain a deep understanding of ViewPoint functionality, modules, workflows, and business use cases
Advise business users on best practices for using ViewPoint effectively
Translate business requirements into appropriate application configuration and usage patterns
Support functional testing and validation during changes, upgrades, and new feature adoption
Configure and maintain ViewPoint settings in line with business and operational requirements
Assess configuration changes for risk, impact, and alignment ...
        

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