Senior Systems Support Engineer (Advanced English) - EC

ThoughtWorks · Ecuador, Ecuador, Ecuador

Location

Ecuador

Job Type

Full-time

Posted

June 18, 2026

Job Description

Job responsibilities
You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions

You will understand complex application systems and find your way through them to debug a business impacting issue

You will follow standards and best practices to bring operational efficiencies, stability and availability of the system

You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients

You will leverage your knowledge regarding the different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents

You will efficiently use DevOps tools and practices to deplo...

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