Senior technical engineer

Position Overview

We are seeking an experienced Senior Technical Engineer to join our Managed Services Platforms team. This is an ideal role for a very strong 2nd line engineer, or existing 3rd line engineer looking to make their next move.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities Delivery of high-quality remote support on a range of technical incidents and problems across the Advania client base Take ownership of tickets assigned to you and manage them through to resolution Troubleshooting and maintaining a wide range of systems detailed below Vendor management Clear timeous stakeholder engagement at all levels Problem investigation Cha...