Senior Technical Support Engineer

Emerson · bayan lepas, penang, Malaysia

Location
bayan lepas
Job Type
Full-time
Posted
June 18, 2026

Job Description

Job Description

OptimalPlus is now NI/Emerson. NI/Emerson OptimalPlus Solution is a Big Data analytics software that provides end‑to‑end solutions enabling automotive, semiconductors and electronics brand owners to protect product quality and enhance brand reputation in the market.

In This Role, Your Responsibilities Will Be

  • Work with a group of highly professional and friendly team members to support customers who are global leaders in the development and commercialization of foundational technologies for the wireless industry.
  • Collaborate with Application Engineers to ensure customers’ challenges are resolved responsively, especially for gold‑level support customers in new production sites and complex mission‑critical operations.
  • Install, upgrade, and integrate NI/Emerson OptimalPlus systems with customer systems and networks.
  • Provide IT maintenance and administration for NI/Emerson OptimalPlus hardware and databas...

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