Senior Unified Communications Engineer — 24/7 Banking

Infosys is seeking a Senior Unified Communications Operations Engineer for advanced operational support in Cisco collaboration environments. Located in Hyderabad, this position requires 7-10 years of experience in Cisco Unified Communications operations, focusing on incident management and service optimization in a high-availability banking environment. Ideal candidates will have expertise with CUCM, SIP trunking, and Oracle SBC, along with proficiency in automation tools like Python. The role includes mentoring L2 engineers and participating in 24/7 on-call rotation.
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