Senior WFM Manager, BPO (Onsite Cebu)

A staffing solutions company is seeking a BPO WFM Manager to lead operations in Cebu City. The role requires a college graduate with 5 to 7 years of relevant experience, including 2 years in a supervisory position. Advanced Excel skills and the ability to create reports and dashboards are essential. Strong interpersonal and analytical skills are necessary to effectively manage a team during US business hours in a 100% onsite arrangement.
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