Senior WFM Strategist: Forecasting & Real-Time Optimization

A leading travel and services platform is seeking a Senior Workforce Management Analyst in Kuala Lumpur to drive end-to-end workforce planning across multiple channels. The role involves developing forecasts, managing real-time performance, and collaborating with teams to improve workforce strategies. The ideal candidate has at least 2 years of experience in relevant roles with strong analytical and communication skills. This position offers an opportunity to make impactful decisions in a dynamic environment.
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