Job Description
Job Description
EssentialFunctions:
As a Yardi Senior Analyst, you will serve as a bridge between operations and technology, helping teams get the most out of our Yardi platform. You will:
Own L3 and L4 escalated support cases, delivering timely and strategic resolutionsLead advanced troubleshooting and root-cause analysis for Yardi Voyager 8, CRM IQ, SiteManager, RentCafe, and related modulesAnalyze and document user needs to recommend configuration changes or enhancementsCollaborate with internal and external partners to ensure successful implementation of enhancements and integrationsTest new features, assist in implementations, and support training effortsEscalate critical issues with well-documented context and analysisDevelop and maintain documentation, including best practices, training materials, and troubleshooting guidesEnsure compliance with dat...