(Senior/Entry Level) Field Service Engineer (MNC/Marine/ Electrical Equipment)

RRECRUITER PTE. LTD. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
July 03, 2026

Job Description

Responsibilities
  • Provide 24/7 emergency support and standby service to customers.
  • Deliver after-sales support, site recovery, and maintenance for distributors and end users.
  • Handle installation, commissioning, and on-site training per project scope.
  • Prepare structured service reports for customers.
  • Investigate product issues and customer complaints.
  • Identify root causes and recommend solutions.
  • Assess warranty claims and determine repair scope.
  • Maintain strong customer relationships to ensure issue resolution.
  • Develop and update service training materials and documents.
  • Train distributors and dealers on service and troubleshooting to ensure high support standards.
Qualifications
  • Diploma or degree in Electrical/Mechanical Engineering
  • Willing to travel within Asia Pacific and Southeast Asia.
  • Team player with strong problem-solving ski...

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