Sephora Client Experience and Services Leader

Become a vital leader at Sephora Canada as the Client Experience & Beauty Services Manager. Oversee training, client interactions, and innovative beauty services to boost satisfaction.
Sephora seeks a Client Experience & Beauty Services Manager to lead team training and oversee service quality. This position involves managing online bookings, ensuring visual standards on the sales floor, and enhancing client interactions through technology. Your managerial skills will guide the team and ensure effective brand engagement.
Key Responsibilities:
• Facilitate training to empower Beauty Advisors
• Manage the online reservation system for services
• Maintain visual merchandising according to company standards
• Embrace technology to enhance client experiences
• Support brand training and feedback processes
Requirements:
• 2-4 years of management experience in beauty or retail
• Proven team coaching track record
• Ability to handle challenging conversations co...