Location
toronto
Job Type
Full-time
Posted
June 01, 2026
Job Description
Transform data into actionable insights as a Business Intelligence Analyst at Serco Canada Inc. This position offers opportunities for growth in a dynamic environment focusing on Reporting and Analytics.
As a Business Intelligence Analyst, you'll work closely with operational leaders to analyze service-related data and highlight areas needing improvement. Your role involves crafting reports, developing metrics, and advocating for data-driven strategies that optimize performance and fulfill contractual obligations. Your expertise will shape the future of service delivery through meaningful analysis.
Key Responsibilities:
• Analyze data performance to generate management information
• Facilitate quantitative and qualitative analyses for operational insights
• Develop and maintain effective reporting structures
• Engage with key stakeholders on service delivery strategies
• Collaborate on application development for data analytics
As a Business Intelligence Analyst, you'll work closely with operational leaders to analyze service-related data and highlight areas needing improvement. Your role involves crafting reports, developing metrics, and advocating for data-driven strategies that optimize performance and fulfill contractual obligations. Your expertise will shape the future of service delivery through meaningful analysis.
Key Responsibilities:
• Analyze data performance to generate management information
• Facilitate quantitative and qualitative analyses for operational insights
• Develop and maintain effective reporting structures
• Engage with key stakeholders on service delivery strategies
• Collaborate on application development for data analytics
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