Service Account Manager - Customer Services

The ideal candidate will play a crucial role in growing our Customer Service business within the MEA region. This is an excellent opportunity for a positive, motivated driven individual with great customer relationship skills with both internal and external customers. Capitalizing on our existing customer base, you will manage all customer related service activities and communication. The target being to improve customer satisfaction and customer profitability. The person in this role needs to be a results-driven and forward-thinking professional with a passion for driving business growth in the warehouse automation sector. The Service Account Manager (SAM) maintains regular customer relationship and identifies sales opportunities within our Customer Service business unit.

Responsibilities

Relationship Management:

• Cultivate and maintain effective, ongoing relationships with key existing customers.
• Collaborate with current customers to und...