SERVICE ADMINISTRATOR

MINIMUM EDUCATIONAL, TECHNICAL AND EXPERIENTIAL REQUIREMENTS:

• Grade 12 and an Office Administration Certificate, or similar qualification
• Minimum 3 years experience in the technical administration field
• Competence on IT systems such as MS Word; most importantly good Excel knowledge
• Excellent English spoken and written communication skills
• Excellent customer service and telephonic communication skills
• Strong administration, organising, managing, and planning skills
• Good team player and must be able to multi-task
• Ability to handle pressure
• Experience in stock management would be an advantage

JOB SCOPE:

• Service administration function in the branch, including Sales and sales admin within the Service Department
• Assist Regional Co-ordinator with planning of jobs for technical teams – installations; services; maintenance; and breakdown jobs
• Customer satisfaction ...